Privacy Policy

Your safety is our first priority. We believe anything done without prior permission or knowledge of the concerned person is an offence and is punishable.  Therefore, we entrust our customer’s faith by taking care of customer information privacy and ensuring safetransactions.

You have to power to provide or not provide information to us.

Information given by you can be deleted.

You can anytime opt-out of receiving communications from us.

To learn about our information gathering and dissemination practices, go through the following:

 Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Information Collection and Use

The personal information given by you while using the website is stored for the purposes to serve you better and to customize our website. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. The choice of providing information rests on you and, in doing so you either choose to use or not a particular service or feature on the Website.Certain information collected based on your activity on our website is used to do internal research, to study our user’s demographics, interests, and behavior with an intention to better understand, protect and serve our customers.

Information you provide to us and/or we collect is or could be the following:

We collect information about your buying behavior, when you choose to buy from our website.

Additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders is stored.

Information you provide to uson our message boards, chat rooms or other message areas or leave feedback is collected and retained to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

The information given to us by youthrough emails or lettersor other users or third parties or postings on the Website is collected in a file specific for you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us.

We use your contact information to send you offers based on your previous orders and your interests.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

Information Sharing and Disclosure

We may enable access of the Users’ information to the Platform Entities, joint ventures, agents or third parties for the purposes of the services provided by them or for any other marketing related activity undertaken by or on behalf of the Platform Entities and/or its joint ventures.We will ensure that the third parties and agents are under an obligation to maintain confidentiality with respect to the Personal Information provided by the Users and to use it strictly for the purposes of the Website only.We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information to law enforcement offices, third party rights owners, or others in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity.

Links to Other Sites

For your convenience and information, we provide links to other websites that may collect personally identifiable information about you. We are not responsible for the content of linked sites or privacy practices.

Security Precautions

Our Website has stringent security measures in place to maintain data accuracy, and ensure correct use of information. We offer the use of a secure server, whenever you change or access your account information. All of the customer data we collect is protected against unauthorized access

 

Your Consent

By using the Website and/ or by providing your information, you consent/agree to the collection and use of the information you disclose to us in accordance with this Privacy Policy. There may be changes in the Privacy Policy from time to time. We recommend, you to visit this page periodically to review any changes.We will always keep you aware of what information we collect, how we use it, and under what circumstances we disclose it.

Grievance Officer

This page is published and shall be construed in accordance with in accordance with Information Technology Act 2000 that deals with cybercrime and electronic commerce. Under the rule, name and contact details of the Grievance Officer has to be published on website.

  Accordingly, the Grievance Officer for the purpose of Your personal sensitive information as governed by the Privacy Policy is Mr. Shamnas (Director) : 9539211331

Return Policy

 We aim to provide 100% satisfaction with any product you have ordered from us. Once the order is dispatched from our warehouse, the order cannot be canceled/ the money be refunded unless it has non-repairable manufacturing damages.

 Product damaged or defective:

In the unlikely that any product you have ordered from us is not received in good condition, or is different from what you had ordered. If any of such has happened to you, immediately lodge a complaint with Minister Chair on its Customer care helpline at 9539211331, and refuse to accept the delivery. We recommend you to contact us immediately for further guidance and support.

The product for return must be product unused and in its original packaging along with original contents (with all accessories of polythene / charger / carton box / Manual, and such other contents depending on the product ordered), labels or relevant seal, for a refund or an exchange, within 72hrs from the date of delivery. Any product without the relevant label or seal or that have been altered from their original status or damaged will not be accepted for return.

Please do not accept delivery of any item if you notice any defect/damage and contact customer care services.

Products damaged while being used do not qualify for a refund or replacement.

We may repair/replace the product under warranty terms. However, in case we are unable to replace the damaged/defective product we may initiate other or offer an alternate product with mutual consent. Replacement of the product may depend upon the availability of the product.

Refund along with shipping charges (if applicable) will be initiated for the product which is delivered to you in damaged/defective condition.

Note: Products that have been assembled and/or installed cannot be returned or replaced. In case of any manufacturing defect, the product will be repaired under normal warranty terms.

 Return it through Courier Collection:

To claim a return/exchange request, contact our Customer Care within 48hrs of product delivery (As per the policy mentioned above). Our courier services will cross check with the product and collect from the delivery address given only if it meets all the terms of return/exchange policy as mentioned above. For returns through courier collection; you will be given a docket number at the time of collecting the products, which is to be retained for future reference.

Note: You will not be entitled to any replacement or refund of the sums already paid to Minister Chair if the return does not comply with the return policy of the Minister Chair.  Minister Chair reserves the right to withhold the sums already received.

How will you be refunded?

Refund will be initiated once the product for return/exchange is received in its original nature/condition and under the return/exchange policy as stated above. The refund shall be in the way the customer made the payment. Typically refunds are processed in less than 10 working days, but in case of payments by Cheque, it may take a few extra days. 

Note: We are not responsible for any delays in credit to the Cardholder’s credit card account as the Cardholder’s issuing bank manages it.

Email us at shamnas@ergominister.com or call our contact center at 9539211331 in case of any further details or help.

Delivery Terms

    Purchased products are shipped from our own or third party warehouses/ stores or offices from various points in India. Our endeavour is to make the products reach you within 4 to 7 Business days for metro and 5 to 8 Business days for Non-metro from receipt of order and payment depending on the address for delivery.

Terms and Conditions

We ensure you are 100% satisfied with any product you have ordered from us. Please note, once the order is dispatched from our warehouse, we will not refund/ cancel the order unless it has non-repairable manufacturing damages.

Introduction

Welcome to the website of Minister. The use of our services is subject to your compliance and acceptance with the the terms and conditions listed below. Any product you buy from the Minister is subject to the terms and conditions as listed below. As soon as you supply us with your valid email address, we will notify you to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

Note: Minister reserves the right to accept or reject your offer or order.

Membership Eligibility

Persons barred under the laws of India are not permitted to use our services. If you are a minor (under 18) you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. The Company reserves the right to terminate your membership and refuse to provide you with access services at any time. Anyone using the services from the website are adhered by the Terms and Conditions.

If you are living outside of India, please make sure whether you are eligible or not for our services. Minister makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Minister will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Account and Registration Obligations

It is the sole responsibility of the user to maintain the confidentiality of the User ID and Password. The user responsible for all activities that occur under the account. You agree that Minister has the right to indefinitely suspend or terminate or block access of your membership if the information given found false.

Pricing Information

The Pricing Information of the product will be disclosed at the time purchase/order. While Minister strives to provide accurate product and pricing information, but sometimes pricing or typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Minister shall have the right to modify the price of the product or services and contact you for further instructions via e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If the order is cancelled by the Minister after the payment has been processed, the said amount will be remitted to your account from which the payment was made. We strive to provide you with the best prices possible. However, we do not guarantee that the price will be the lowest for similar products within any given locality, city, region or geography.

Note: Prices and availability are subject to change without notice.

Additional shipping charges may be applied based on your locality or area.

Third Party Products

There may be certain products, which will be sold on the Site by third party sellers. Along with the other terms and conditions these additional terms and conditions are applicable in case you buy products sold on HomeTown.in by third party vendors.

Note: Minister will not be responsible for the products sold on the site by third party sellers.

Credit/Debit Card Details

You agree, to understand and confirm that the credit card details provided by you for availing of services on Minister are correct and valid.  Minister will never share the information given by you with any of the third parties unless required for fraud verifications or by law, regulation or court order. HomeTown.in will not be liable for any credit card fraud.

Fraudulent /Declined Transactions

In case of site fraudulently, Minister reserves the right to recover the cost of goods, collection charges and lawyer’s fees from persons and also the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the Site or send emails to us, you consent to receive communications from us electronically and agree that such communications be in writing.

You also agree to:

  1. Any extra cost incurred by Minister for redelivery on account of a mistake by you (i.e. wrong name or address) shall be claimed from you.
  2. That you will use the services provided by Minister or lawful purposes only and comply with all applicable laws and regulations.
  3. You will provide authentic and true information, failing of which Minister reserves the right to reject the registration and debar you from using their Services.
  4. That you are aware of the Terms and Conditions of the platform and are using your best and prudent judgment before entering into any transaction through this site.
  5. That the address for delivery provided by you is correct and proper in all respects.
  6. That you are aware of the product description carefully and by placing order you agree to be bound by the conditions of sale included in the item’s description.

You may not use the Site for:

  1. Spreading any unlawful, abusive, threatening, or otherwise objectionable material.
  2. Transmitting material that breaches any relevant laws, regulations or code of practice.
  3. Gaining unauthorized access to other computer systems.
  4. Disrupting networks or web sites connected to the Site.
  5. Interfering with any other person’s information without their consent or publishing any information harmful for the harmony /illegal campaigning.
  6. Transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Note: Minister reserves full right to take action against you, for violating the above mentioned rules and regulations.

Image and Colors

We make best efforts to display the real image of every product listed in its exact color on the site. It is to be noted that that color you see will depend on your monitor. There may be slight variations to the color you see on your monitor and the actual color. 

Modification of Terms & Conditions of Service

Minister, at any time may update the Terms & Conditions of Use without any prior notification to you. We therefore, recommend you to regularly review the Terms & Conditions at our website. Anyone with our services are deemed to these changes and are to agree and abide by the modified Terms & Conditions of Use of this site. You can anytime choose to continue or not using our services.

Governing Law and Jurisdiction

  1. Terms, transactions and any mutual claims between you and the Company shall be governed in accordance with the applicable laws of India.
  2. All claims and disputes arising in connection with the website shall be subject to the High Court of judicature at Mumbai

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted shall be retained by Minister. Minister will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. We hold no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the site will be unlawful, false, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. Minister reserves the right to monitor and edit or remove any comments. You grant Minister the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you. Minister takes no responsibility for any comments submitted by you or any third party.

Copyright & Trademark

All software and content used on this Site is the property of Minister and is protected by Indian and international copyright laws. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use/shopping resource only. Any use of this website or its content without the permission of Minister is prohibited. Do not modify, distribute or re-post anything on this website for any purpose.

Objectionable Material

You may note that use of the site and its services are at your sole risk. Minister and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to defend, indemnify and hold harmless Platform and Platform’s shareholders, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights of a third party. This clause shall survive the expiry or termination of this User Agreement.

Termination

You may at any time discontinue further use of this site. And terminate this User Agreement. Similarly, Minister may terminate this User Agreement at any time without notice denying you access to the Site. We recommend you destroy all materials downloaded or otherwise obtained from this Site in case of User Agreement Termination by either you or Minister. It is to be noted that Minister’s right to any comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

You may understand that the content displayed on the site are from other Internet sites or resources. While Minister tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. You must bear the risks associated with the use of the Site.

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement.

In no event shall Minister and service providers be liable for any indirect, incidental, special, incidental, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.

Minister makes no representations or warranties about the accuracy, reliability, completeness, correctness of any content provided on the site or that the operation of the site will be error free. Ministry is not responsible for the damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the site.

Site Security

Violation of the security of the site is prohibited and may result in civil or criminal liability.

You are prohibited to:

  1. Access data which you are not authorized to access
  2. Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization
  3. Attempt to interfere with service to any other user, host or network.
  4. Send unsolicited emails or spams.
  5. Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

You agree not to use:

  1. Any device, software or routine to interfere any activity being conducted on this Site.
  2. Any any engine, software, tool, agent or other device or mechanism to navigate or search this site other than the search engine and agents available on this site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

If any part of this agreement is determined to be invalid then the invalid will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue to be in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Minister services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written. Minister’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.